Printable copies of our warranties are available for the United States and Canada. A French copy is also available for French-Canadian users.
A Lifetime Guarantee
The Hunter Douglas Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas Inc. at 1-800-789-0331 or contact us with an email. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below. You can register your warranty here.
Covered by a Lifetime Limited Warranty
Not Covered by a Lifetime Limited Warranty
To Obtain Warranty
To complete your warranty registration online, visit our Warranty Registration page. If you received a warranty registration card with your shipment, you can also either text the image with the camera icon to 71403. Alternatively, go to our US site or Canadian site and enter the code shown under the camera icon. If you have any issues entering your code, you can select “Use your model number or product name” at the bottom of the screen to manually enter your information.
Note: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense. The Hunter Douglas Lifetime Limited Warranty is applicable for U.S. customers only. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
The Allure Window Treatments service warranty is up to 1 year from service appointment and $185 per visit/inspection after that.