Allure Window Treatments LLC. Cancellation Policy
At Allure Window Treatments, we strive to provide a smooth and transparent experience for our clients. Please review our cancellation policy carefully before placing an order:
- Cancellation Period: Clients may cancel their order within 72 hours of signing the contract. To cancel, you must send an email to office@allurewt.com or directly to the sales representative who wrote the contract.
- Cancellation Requests After 72 Hours: Any request to cancel an order after 72 hours (3 business days) will be denied.
- Word-of-Mouth Cancellations: Verbal communication or word-of-mouth cancellations will not be accepted. Cancellations must be submitted in writing via email.
Refund Process
- For valid cancellations within the 72-hour window, funds will be returned within 3 business days.
- If the payment was made via credit card, a 5% processing fee will be deducted from the refund to cover transaction costs.
We appreciate your understanding and cooperation with our cancellation policy.
Contacting UsIf there are any questions regarding this privacy policy, you may contact us using the information below.
office@allurewt.com
215-463-0440